Refund Policy

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Refund Policy

Last updated: [Insert Date]

We want you to love your purchase! If you're not completely satisfied, we're here to help.

Returns

• You have 14 days from the date of delivery to request a return.

• Items must be:

  • Unused

  • In the original packaging

  • In the same condition as received

• To start a return, please contact us at terrie@axcessoring.com with your order number and reason for return.

• Returns sent back without approval may not be accepted.

Non-Returnable Items

• Sale or clearance items

• Gift cards

• Customized or personalized products

• Intimate or hygiene-related items (if applicable)

• Any and all items in the boutique section.

Refunds

• Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.

• Approved refunds will be processed back to your original payment method within 5–10 business days.

• Shipping costs are non-refundable (unless the return is due to our error or a damaged item).

Exchanges

• If you'd like to exchange an item, we recommend initiating a return and placing a new order for the desired item.

Damaged or Incorrect Items

• If you receive a damaged or incorrect item, please contact us within 3–5 days of delivery with a photo of the item and packaging.

Need Help?

Email us at terrie@axcessorizing.com with any questions about your order or our policy.